If a manager is unable to see an employee in their roster, double-check if the user's manager information is correct. If it isn't, direct them to their Regional Training Center.

We sincerely apologize for the issues you are having with viewing your employee's information. We have confirmed that the supervisor listed does not match the one you have given us.

To update their supervisory information, kindly reach out to your Regional Training Center. For more information on how to contact them, kindly refer to the following link: https://ohiocaps.org/ocwtp/rtcs/