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ODJFS CAPS LMS
Client Information
6
Client Information
System Requirements
Mobile Devices
IT Help Desk
Regional Training Center (RTC)
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Login Related
4
Traditional Login
SSO
SSO and Traditional Login Difference | Information Only
ODJFS – Pilot Link
Account Related
6
Account Issue | Traditional Login
Account Issues | SSO
Locked Account
No Account | More Information Needed
Duplicate Accounts
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Training Related
9
WBT
ILT/VILT
External Training
Certificates
How Do I receive my Adoption Assessor Credentials?
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Specific Training
9
Fundamentals of Assessing Safety Training
CW Core 1.0
Preservice Training for Caregivers and Adoptive Families
Resource Readiness
Adult, Child, Baby First Aid/CPR/AED for Licensed Caregivers
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Non-LMS Related Inquiries
1
Assessor Role Inquiries
Supervisor/Manager
3
Can't See Employee | Traditional Login
Can't See Employee | SSO
How to Approve Training for Subordinates
Ticket Processing
3
Common Tickets for ODJFS
Traditional Login | Pending Account
SSO | Pending Account