Account Issues | SSO

SSO | Can't log in
Support Category: SSO Specialist Notes: We do not reset passwords for SSO users. They should contact the Customer Care Center for ticket requests re...
Sun, 8 Mar, 2026 at 6:46 AM
SSO | Pending Account
Support Category: User Account | Pending Specialist Notes: Standard Response: For inquiries regarding the status of your account, please reach...
Sun, 8 Mar, 2026 at 9:30 AM
SSO | Account Incorrect Information
Support Category: User Account | Account Info Update Request Specialist Notes: Information for SSO users is updated via a feed from OFC, the Automat...
Sun, 8 Mar, 2026 at 6:54 AM
SSO | Inactive Account
Support Category: User Account | Inactive Account Specialist Notes: Standard Response: Thank you for your patience while we looked into this for...
Sun, 8 Mar, 2026 at 6:56 AM
SSO | No Account
Support Category: User Account | No Account Specialist Notes: Although there is a register button on the login page, some SSO accounts are created ...
Sun, 8 Mar, 2026 at 6:58 AM
SSO | Deactivation Request
Support Category: User Account | Deactivation Request Specialist Notes: Standard Response: Please note that the account is managed through a data ...
Wed, 14 Jan, 2026 at 11:39 PM