Certificates
Support Category: Certificate Inquiry Specialist Notes: Standard Response: If a course has a certificate associated with it, you will be able to...
Mon, 25 Nov, 2024 at 8:26 AM
Support Category: Certificate Inquiry Specialist Notes: If a user wishes to update the completion date of a certificate they have already earned, th...
Mon, 25 Nov, 2024 at 8:26 AM
Support Category: Certificate Inquiry | Availability Specialist Notes: Some courses may appear complete, but instead of a certificate, the user is ...
Mon, 25 Nov, 2024 at 8:27 AM
Support Category: Certificate Inquiry Specialist Notes: Employees’ accounts are usually deactivated after their departure. Should a user who was a p...
Thu, 20 Mar, 2025 at 10:18 AM
Support Category: LMS Navigation Specialist Notes: While some courses might not have a certificate associated with them, users can still view their ...
Tue, 25 Nov, 2025 at 4:06 PM
Support Category: Certificate Inquiry Specialist Notes: When a training is updated, admins may update the user’s transcript to reflect they’ve compl...
Wed, 3 Dec, 2025 at 11:06 AM