Support Category: Certificate Inquiry | Print Specialist Notes: Standard Response: If a course has a certificate associated with it, you will be...

Support Category: Certificate Inquiry Specialist Notes:   If a user wishes to update the completion date of a certificate they have already earned, th...

Support Category: Certificate Inquiry | Availability Specialist Notes: Some courses may appear complete, but instead of a certificate, the user is ...

Support Category: Certificate Inquiry Specialist Notes: Employees’ accounts are usually deactivated after their departure. Should a user who was a p...

Support Category: LMS Navigation Specialist Notes: While some courses might not have a certificate associated with them, users can still view their ...

Support Category: Certificate Inquiry Specialist Notes: When a training is updated, admins may update the user’s transcript to reflect they’ve compl...

Support Category: Certificate Inquiry Specialist Notes: In some instances, a former ODJFS employee may contact us requesting access to their comple...

Support Category: Certificate Inquiry Specialist Notes: Should a user state their certificate is missing details, kindly provide them with the below...