Support Category: LMS Navigation Specialist Notes: Standard Response: To find web-based training, kindly utilize the search bar at the top right...

Support Category: Course Launch | Relaunch Completed Course Specialist Notes: Standard Response: To review a training you have completed, please...

Support Category: Course Completion Issue Specialist Notes:   If a user states that a course is not marking itself complete, kindly proxy into their a...

Support Category: Course Completion Request  Specialist Notes:   Kindly note that we are No longer permitted to manually mark courses as complete. If ...

Support Category: Course Information Inquiry | Status of Course Specialist Notes:   If a user asks about their registration status for a course you ca...

Support Category: Course Information Inquiry | Evaluation Inquiry Specialist Notes:   Users will receive reminder emails once their evaluation is acce...

Support Category: Course Information Inquiry | Evaluation Inquiry Specialist Notes:   Should the user be unable to access the evaluation from the emai...

Support Category: Course Information Inquiry | Evaluation Inquiry   Specialist Notes: The user has 7 days after they have completed a course to access...

Support Category: Course Information Inquiry | Evaluation Inquiry Specialist Notes:   The user has 7 days after they have completed a course to access...

Support Category: Course Progress Issue | Navigation Specialist Notes: Note that users need to navigate to the CAPS LMS or click anywhere in the LMS...