| Support Category: Course Completion Request |
| Specialist Notes: |
Kindly note that we are No longer permitted to manually mark courses as complete. If a user is experiencing difficulties moving a course completion, please troubleshoot the issue by adjusting their browser settings and clearing cache. Should the issue persist, please proceed with escalating with proof of completion.
| Standard Response: |
We can escalate your course completion issue to the administrators for additional assistance. For the request, would you please provide us with a screenshot of either a passing assessment score or the course completion slide?