Specialist Notes:


Example: https://eskillzlivesupport.freshdesk.com/a/tickets/21366


Standard Response:


Thank you for the screenshot!


We do see that the course and the evaluation were completed. Because course completions for webinars and instructor-led courses are handled by the training point of contact, we advise reaching out to them regarding your course completion. The training contact for the training question is *insert training contact name*, who can be contacted via email at [insert contact's email] or phone at [insert their number].


Alternatively, you can reach out to your Regional Training Center to check if the roster for this course was turned in. If you need more information on how to contact your Regional Training Center, kindly use the following link: https://ohiocaps.org/ocwtp/rtcs


Should you have any questions, please let us know.


Sincerely,